The impact of customer contact on environmental initiatives for service firms
| Year of publication: |
2000
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|---|---|
| Authors: | Foster Jr, S.Thomas ; Sampson, Scott E. ; Dunn, Steven C. |
| Published in: |
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA. - Bingley : Emerald, ISSN 0144-3577, ZDB-ID 7624499. - Vol. 20.2000, 2, p. 187-203
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