The impact of customer knowledge capability and relational capability on new service development performance : the case of health service
Rhay-Hung Weng and Ching-Yuan Huang
| Year of publication: |
2012
|
|---|---|
| Authors: | Weng, Rhay-hung ; Huang, Ching-yuan |
| Published in: |
Journal of management & organization : journal of Australian and New Zealand Academy of Management. - Maleny, Qld. : eContent Management, ISSN 1833-3672, ZDB-ID 2267796-3. - Vol. 18.2012, 5, p. 608-624
|
| Subject: | USA | United States | Dienstleistungssektor | Service industry | Dienstleistungsqualität | Service quality | Wissensmanagement | Knowledge management | Dynamische Kompetenzen | Dynamic capabilities |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009674871