The impact of digital transformation strategy on customer satisfaction in the Palestinian telecom industry
Raed A.M. Iriqat, Ahmad A.R. Jaradat
| Year of publication: |
2021
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|---|---|
| Authors: | Iriqat, Raed A. M. ; Jaradat, Ahmad A. R. |
| Published in: |
International journal of business excellence : IJBEX. - Genève [u.a.] : Inderscience Enterprises, ISSN 1756-0055, ZDB-ID 2471986-9. - Vol. 24.2021, 2, p. 169-186
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| Subject: | digital transformation strategy | customers' satisfaction | telecom industry | Digitalisierung | Digitization | Kundenzufriedenheit | Customer satisfaction | Telekommunikationssektor | Telecommunications industry | Telekommunikation | Telecommunications |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1504/IJBEX.2021.115746 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012596323