The impact of emotional intelligence on hospitality employees' work outcomes : a systematic and meta-analytical review
Dan Zhu, Tin Doan, Pattamol Kanjanakan, and Peter B. Kim
| Year of publication: |
2022
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|---|---|
| Authors: | Zhu, Dan ; Doan, Tin ; Kanjanakan, Pattamol ; Kim, Peter Beomcheol |
| Published in: |
Journal of hospitality marketing & management. - London [u.a.] : Routledge, Taylor and Francis Group, ISSN 1936-8631, ZDB-ID 2486892-9. - Vol. 31.2022, 3, p. 326-347
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| Subject: | Emotional intelligence | hospitality employees | meta-analysis | systematic review | work outcomes | Tourismuswirtschaft | Tourism industry | Meta-Analyse | Meta-analysis | Intelligenz | Intelligence | Arbeitszufriedenheit | Job satisfaction | Emotion | Krankenhaus | Hospital | Bibliometrie | Bibliometrics |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/19368623.2021.1978914 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013177422