The impact of IT applications on customer satisfaction: some new perspectives in the supplier-retailer relationships
Year of publication: |
2010
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Authors: | Ruiz-Molina, Maria-Eugenia ; Gil-Saura, Irene ; Calderon-Garcia, Haydee |
Published in: |
International journal of technology marketing : IJTMkt. - Olney, Bucks : Inderscience Enterprises, ISSN 1741-878X, ZDB-ID 21933947. - Vol. 5.2010, 3 (1.1.), p. 219-234
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