The impact of mood on customer behavior : staff mood and environmental factors
Adrian Furnham; Rebecca Milner
| Year of publication: |
2013
|
|---|---|
| Authors: | Furnham, Adrian ; Milner, Rebecca |
| Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 20.2013, 6, p. 634-641
|
| Subject: | Mood | Staff | Customers | Emotion | Konsumentenverhalten | Consumer behaviour |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010128280