The impact of other customers on customer experiences : a psychological distance perspective
Li Miao; Anna S. Mattila
Year of publication: |
2013
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Authors: | Miao, Li ; Mattila, Anna S. |
Published in: |
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education. - Thousand Oaks, Calif : Sage, ISSN 1096-3480, ZDB-ID 24150897. - Vol. 37.2013, 1, p. 77-99
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