The impact of quality management on productivity in the hospitality sector
Year of publication: |
2014
|
---|---|
Authors: | Benavides-Chicón, Carlos Guillermo ; Ortega Aguaza, Bienvenido |
Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 42.2014, p. 165-173
|
Subject: | Quality | Labour productivity | Hotels | Arbeitsproduktivität | Qualitätsmanagement | Quality management | Hotellerie | Hotel industry | Krankenhaus | Hospital | Gastgewerbe | Hospitality industry |
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