The impact of restaurant innovativeness on consumer loyalty : the mediating role of perceived quality
Year of publication: |
2021
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Authors: | Kim, Eojina ; Nicolau, Juan L. ; Tang, Liang |
Published in: |
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education. - Thousand Oaks, Calif. : Sage, ISSN 1557-7554, ZDB-ID 2202405-0. - Vol. 45.2021, 8, p. 1464-1488
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Subject: | restaurant innovativeness | consumer loyalty | food quality | service quality | lodging | Konsumentenverhalten | Consumer behaviour | Dienstleistungsqualität | Service quality | Gastronomie | Restaurant industry | Beziehungsmarketing | Relationship marketing | Kundenzufriedenheit | Customer satisfaction | Produktqualität | Product quality | Innovation |
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