The Impact of Uncertainty on Customer Satisfaction
Year of publication: |
2022
|
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Authors: | Back, Camila ; Spann, Martin |
Publisher: |
München und Berlin : Ludwig-Maximilians-Universität München und Humboldt-Universität zu Berlin, Collaborative Research Center Transregio 190 - Rationality and Competition |
Subject: | customer satisfaction | uncertainty | probabilistic beliefs | prospect theory |
Series: | Discussion Paper ; 343 |
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Type of publication: | Book / Working Paper |
Type of publication (narrower categories): | Working Paper |
Language: | English |
Other identifiers: | 1879352567 [GVK] hdl:10419/282035 [Handle] RePEc:rco:dpaper:343 [RePEc] |
Source: |
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The impact of uncertainty on customer satisfaction
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