The impact of web site quality on flow-related online shopping behaviors in C2C e-marketplaces : a cross-national study
Qingji Fan; Jeoung Yul Lee and Joong In Kim
| Year of publication: |
2013
|
|---|---|
| Authors: | Fan, Qingji ; Lee, Jeoung Yul ; Kim, Joong In |
| Published in: |
Managing service quality : MSQ ; an international journal. - Bingley : Emerald, ISSN 0960-4529, ZDB-ID 1216397-1. - Vol. 23.2013, 5, p. 364-387
|
| Subject: | Web site quality | E-service quality | Flow | C2C e-marketplace | Cross-national | Web sites | Shopping | Website | Electronic Commerce | E-commerce | Online-Handel | Online retailing | Konsumentenverhalten | Consumer behaviour | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Benutzerschnittstelle | User interface | Qualitätsmanagement | Quality management | Produktqualität | Product quality | Digitale Dienste | Web-based service |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009792550