The impact of workplace ostracism in service organizations
Year of publication: |
2011
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Authors: | Leung, Alicia S. M. ; Wu, L. Z. ; Chen, Yun Yun ; Young, Michael N. |
Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 30.2011, 4, p. 836-844
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Subject: | Betriebsklima | Work climate | Mobbing | Workplace bullying | Psychische Krankheit | Mental disorder | Arbeitsverhalten | Work behaviour | Arbeitsleistung | Job performance | Dienstleistungsqualität | Service quality | Hotellerie | Hotel industry | China |
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