The impacts of corporate social responsibility, service quality, and transparency on relationship quality and customer loyalty in the hotel industry
Year of publication: |
2016
|
---|---|
Authors: | Kim, Sung-Bum ; Kim, Dae-Young |
Published in: |
Asian Journal of Sustainability and Social Responsibility (AJSSR). - Cham : Springer, ISSN 2365-6417. - Vol. 1.2016, 1, p. 39-55
|
Publisher: |
Cham : Springer |
Subject: | Customer loyalty | Corporate social responsibility | Corporate reputation | Relationship quality | Service quality | Transparency |
-
Kim, Sung-Bum, (2016)
-
Yeh, Ying-Pin, (2015)
-
Lemy, Diena, (2019)
- More ...
-
Kim, Sung-Bum, (2013)
-
Kim, Sung-Bum, (2013)
-
Segmenting volunteers by motivation in the 2012 London Olympic Games
Alexander, Amanda, (2015)
- More ...