THE IMPORTANCE OF GAGE R&R FOR IMPLEMENTING SIX SIGMA PROJECTS IN SMEs

The difference between the economic agents that offer similar products or services is made based on quality. Consumers are too poor to accept poor quality goods. Ant the other external pressures accentuate the importance of quality as competitive advantage, in relation with increasing organization’s performance, mainly in small and medium enterprises sector. The tailor measures twice and cuts once. Similar, a decision must be assessed and all relevant aspects must be considered before its implementation. This paper aims to present the importance of using an instrument that validates the data set that is the basis of decision making. The case study presented in this article proves also the supplementary benefit of this instrument, meaning the identification of variation causes from the measurement systems, shortening by this the path to process improvement.