The importance of soft factors for quality improvement and organisational performance
Muhammad Madi Bin Abdullah; Jegak Uli; Juan José Tarí
Year of publication: |
2009
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Authors: | Muhammad Madi Bin Abdullah ; Uli, Jegak ; Tarí, Juan José |
Published in: |
International journal of productivity and quality management : IJPQM. - [Olney, Bucks] : Inderscience Enterprises, ISSN 1746-6474, ZDB-ID 21933765. - Vol. 4.2009, 3, p. 366-382
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