The influence of course experience, satisfaction, and loyalty on students' word-of-mouth and re-enrolment intentions
Year of publication: |
2022
|
---|---|
Authors: | Rehman, Mohsin Abdur ; Woyo, Erisher ; Akahome, Joy Eghonghon ; Sohail, Muhammad Danial |
Published in: |
Journal of marketing for higher education. - [Erscheinungsort nicht ermittelbar] : Routledge, ISSN 1540-7144, ZDB-ID 2095943-6. - Vol. 32.2022, 2, p. 259-277
|
Subject: | course experience | higher education | loyalty | re-enrolmentintentions | satisfaction | Word-of-mouth | Studierende | Students | Kundenzufriedenheit | Customer satisfaction | Virales Marketing | Viral marketing | Beziehungsmarketing | Relationship marketing | Dienstleistungsqualität | Service quality | Australien | Australia | Konsumentenverhalten | Consumer behaviour |
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