The influence of employee goal orientations and employee self-efficacy on perceived service quality
Year of publication: |
2015
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Authors: | Bodouva, Jamie J. |
Published in: |
International journal of management and marketing research : IJMMR. - Hilo, Hawaii : IBFR, ISSN 1933-3153, ZDB-ID 2536557-5. - Vol. 8.2015, 2, p. 37-51
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Subject: | Employee Attitudes | Employee Motivations | Employee Behaviors | Perceived Service Quality | Self-Efficacy | Goal Orientation | Dienstleistungsqualität | Service quality | Leistungsmotivation | Work motivation | Arbeitsverhalten | Work behaviour | Arbeitskräfte | Workforce | Arbeitszufriedenheit | Job satisfaction | Mitarbeiterbindung | Employee retention | Persönlichkeitspsychologie | Personality psychology |
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