The influence of eventscape on emotions, satisfaction and loyalty : the case of re-enactment events
Year of publication: |
2019
|
---|---|
Authors: | Carneiro, Maria João ; Eusébio, Celeste ; Caldeira, Ana ; Santos, Ana Cláudia |
Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 82.2019, p. 112-124
|
Subject: | Re-enactment events | Servicescape | Eventscape | Emotions | Satisfaction | Loyalty | Emotion | Kundenzufriedenheit | Customer satisfaction | Konsumentenverhalten | Consumer behaviour |
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