The influence of internal communities of practice on customer perceived value in professional service relationships
Year of publication: |
2007
|
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Authors: | Nätti, Satu ; Still, Johanna |
Published in: |
The service industries journal. - Abingdon : Routledge, ISSN 0264-2069, ZDB-ID 722623-8. - Vol. 27.2007, 7/8, p. 893-905
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Subject: | Wissenstransfer | Knowledge transfer | Beziehungsmarketing | Relationship marketing | Dienstleistungssektor | Service industry |
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