The influence of TQM practices on supply chain collaboration : a proposed model for the service industry
Year of publication: |
2011
|
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Authors: | Darmawan, Nathan ; Sim, Jia Jia ; Arumugam, Veeri ; Chow, Kim-Wai |
Published in: |
International journal of services, economics and management. - Genève : Inderscience Enterprises, ISSN 1753-0822, ZDB-ID 2422828-X. - Vol. 3.2011, 1, p. 21-35
|
Subject: | Qualitätsmanagement | Quality management | Lieferkette | Supply chain | Dienstleistungssektor | Service industry |
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