The integration of benchmarking and BPR

Clarifies the link between strategic tools such as benchmarking and business process re‐engineering. Explains the workings of each concept, presents a case example and finishes off by presenting a model of integrated quality management, where the two powerful tools can be used in total harmony.

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Year of publication:	1995
Authors:	Zairi, Mohamed
Published in:	Business Process Re-engineering & Management Journal. - MCB UP Ltd, ISSN 2054-5568, ZDB-ID 2695843-0. - Vol. 1.1995, 3, p. 3-9
Publisher:	MCB UP Ltd
Subject:	Benchmarking \| BPR \| Integration

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Type of publication:	Article
Type of publication (narrower categories):	conceptual-paper
Language:	English
Other identifiers:	10.1108/14637159510103194 [DOI]
Source:	Other ZBW resources

Persistent link: https://www.econbiz.de/10014688897