The interaction between experience, satisfaction, and positive word of mouth : a study on city marketing in Afyonkarahisar;
Year of publication: |
2020
|
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Authors: | Özmen, Alpaslan ; Ögel, İlkin Yaran |
Published in: |
Contemporary issues in business economics and finance. - Bingley, UK : Emerald Publishing, ISBN 978-1-83909-605-1. - 2020, p. 105-121
|
Subject: | Experience | satisfaction | positive word of mouth | city marketing | city branding | city promotion | Afyonkarahisar | Hayes Macro Process | Stadtmarketing | City marketing | Virales Marketing | Viral marketing | Kundenzufriedenheit | Customer satisfaction |
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