The IT payoff : measuring the business value of information technology investments
Year of publication: |
2002
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Authors: | Devaraj, Sarv ; Kohli, Rajiv |
Publisher: |
New York, NY [u.a.] : Financial Times Prentice Hall |
Subject: | Informationstechnik | Return on Investment |
Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
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Making technology investments profitable : ROI road map from business case to value realization
Keen, Jack M., (2011)
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Return on investment des IKT-Einsatzes in contact centern
Erat, Andreas, (2005)
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Hempell, Thomas, (2003)
- More ...
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Understanding Determinants of Online Consumer Satisfaction: A Decision Process Perspective
Kohli, Rajiv, (2004)
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Special Section: Measuring Business Value of Information Technology in E-Business Environments
Mahmood, M.Adam, (2004)
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Performance Impacts of Information Technology: Is Actual Usage the Missing Link?
Devaraj, Sarv, (2003)
- More ...