The joint effect of leader-member exchange and emotional intelligence on burnout and work performance in call centers in China
Xu Huang, Simon C. H. Chan, Wing Lam and Xinsheng Nan
| Year of publication: |
2010
|
|---|---|
| Authors: | Huang, Xu ; Chan, Simon C. H. ; Lam, Wing ; Nan, Xinsheng |
| Published in: |
The international journal of human resource management. - London : Routledge, ISSN 0958-5192, ZDB-ID 1044134-7. - Vol. 21.2010, 7/9, p. 1124-1144
|
| Subject: | Personalführung | Leadership | Intelligenz | Intelligence | Burnout | Arbeitsleistung | Job performance | Callcenter | Call centre | China |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10008649910