The longitudinal effects of the ISO 9000 certification process on business performance
| Year of publication: |
2003
|
|---|---|
| Authors: | Terziovski, Mile ; Power, Damien ; Sohal, Amrik S. |
| Published in: |
European Journal of Operational Research. - Elsevier, ISSN 0377-2217. - Vol. 146.2003, 3, p. 580-595
|
| Publisher: |
Elsevier |