The loyalty link : how loyal employees create loyal customers
Dennis G. McCarthy
| Year of publication: |
1997
|
|---|---|
| Authors: | MacCarthy, Dennis G. |
| Publisher: |
New York [u.a.] : Wiley |
| Subject: | Kundenbindung | Mitarbeiter | Loyalität |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | IX, 198 S. |
|---|---|
| Type of publication: | Book / Working Paper |
| ISBN: | 0-471-16389-9 |
| Classification: | Marketing ; Personalwesen |
| Source: |
Persistent link: https://www.econbiz.de/10004343317