The mediating role of cooperative norms in the formation of buyer commitment in the buyer-seller relationship
Year of publication: |
2023
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Authors: | Vieira, Valter Afonso ; Mayberry, Robert ; Boles, James Sanders ; Johnson-Busbin, Julie ; Pereira, Rita Cassia |
Published in: |
The journal of business & industrial marketing. - Bradford : Emerald, ISSN 2052-1189, ZDB-ID 2019934-X. - Vol. 38.2023, 7, p. 1409-1423
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Subject: | Buying center | Commitment | Cooperation | Cooperative norms | Customer satisfaction | Relationship marketing | Sales | Satisfaction | Kundenzufriedenheit | Beziehungsmarketing | Lieferantenmanagement | Supplier relationship management | Kooperation | B-to-B-Marketing | Business-to-business marketing | Unternehmenskooperation | Inter-firm cooperation | Soziale Norm | Social norm | Arbeitszufriedenheit | Job satisfaction | Mitarbeiterbindung | Employee retention |
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