The moderating effects of information technology sophistication on services practice and performance
Year of publication: |
2006
|
---|---|
Authors: | de Búrca, Seán ; Fynes, Brian ; Brannick, Teresa |
Published in: |
International Journal of Operations & Production Management. - Emerald Group Publishing Limited, ISSN 1758-6593, ZDB-ID 2032083-8. - Vol. 26.2006, 11, p. 1240-1254
|
Publisher: |
Emerald Group Publishing Limited |
Subject: | Communication technologies | Service levels | Business performance |
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