The nature and prevalence of the use of performance measurement techniques by airlines
Year of publication: |
2005
|
---|---|
Authors: | Francis, Graham ; Humphreys, Ian ; Fry, Jackie |
Published in: |
Journal of Air Transport Management. - Elsevier, ISSN 0969-6997. - Vol. 11.2005, 4, p. 207-217
|
Publisher: |
Elsevier |
Subject: | Airlines | Performance measurement | Performance management | Benchmarking |
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