The nature of actor engagement intensity : a classification scheme
Year of publication: |
2023
|
---|---|
Authors: | Wang, Eva Qi ; Fehrer, Julia ; Li, Loic Pengtao ; Brodie, Roderick J. ; Juric, Biljana |
Published in: |
Journal of service management. - Bingley : Emerald, ISSN 1757-5826, ZDB-ID 2495133-X. - Vol. 34.2023, 4, p. 631-656
|
Subject: | Actor engagement | Classification | Engagement intensity | Engagement measurement |
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