The Nordstrom way : the inside story of America's #1 customer service company
Robert Spector and Patrick D. McCarthy
| Year of publication: |
2000 ; 2. ed.
|
|---|---|
| Authors: | Spector, Robert ; MacCarthy, Patrick H. |
| Publisher: |
New York [u.a.] : Wiley |
| Subject: | Nordstrom, Inc. | Geschichte | Kundendienst |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | XII, 244 S. |
|---|---|
| Type of publication: | Book / Working Paper |
| Language: | English |
| ISBN: | 0-471-35486-4 |
| Classification: | Handel ; Marketing |
| Source: |
Persistent link: https://www.econbiz.de/10004551879