The opposite of luck : achieving IT service quality
Chris Oleson ; Mike Hagan ; Christophe DeMoss
| Year of publication: |
2009
|
|---|---|
| Authors: | Oleson, Chris ; Hagan, Mike ; DeMoss, Christophe |
| Publisher: |
Austin, Tex. : Synergy Books |
| Subject: | Informationstechnik | Management |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | X, 274 S. : graph. Darst. |
|---|---|
| Type of publication: | Book / Working Paper |
| Language: | English |
| ISBN: | 0-9823140-2-7 ; 978-0-9823140-2-9 |
| Classification: | Betriebliche Information und Kommunikation |
| Source: |
Persistent link: https://www.econbiz.de/10004946478