The perils of hotel technology : the robot usage resistance model
Year of publication: |
2022
|
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Authors: | Fu, Shixuan ; Zheng, Xiaojiang ; Wong, IpKin Anthony |
Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 102.2022, p. 1-11
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Subject: | Continuous Usage | Hotel | Service robot | User Resistance | Roboter | Robot | Hotellerie | Hotel industry | Technischer Fortschritt | Technological change | Innovationsakzeptanz | Innovation adoption |
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