The power of business process improvement : 10 simple steps to increase effectiveness, efficiency, and adaptability
Susan Page
| Year of publication: |
2010
|
|---|---|
| Authors: | Page, Susan |
| Publisher: |
New York [u.a.] : AMACOM, American Management Association |
| Subject: | Prozessmanagement | Business process management | Organisatorischer Wandel | Organizational change | Vorschlagswesen | Employee suggestion system |
| Description of contents: | Table of Contents [gbv.de] |
| Extent: | XII, 338 S. zahlr. graph. Darst. |
|---|---|
| Type of publication: | Book / Working Paper |
| Type of publication (narrower categories): | Ratgeber ; Guidebook |
| Language: | English |
| Notes: | Includes bibliographical references and index Step 1: Develop the process inventory -- Step 2: Establish the foundation -- Step 3: Draw the process map -- Step 4: Estimate time and cost -- Step 5: Verify the process map -- Step 6: Apply improvement techniques -- Step 7: Create internal controls, tools, and metrics -- Step 8: Test and rework -- Step 9: Implement change -- Step 10: Drive continuous improvement. 1002 |
| ISBN: | 0-8144-1478-8 ; 978-0-8144-1478-1 |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003856501