The pre-pandemic role of customer online satisfaction in price determination : eevidence from hotel industry
Year of publication: |
2021
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Authors: | Palić, Irena ; Palić, Petra ; Banić, Frane |
Published in: |
Croatian review of economic, business and social statistics : CREBSS. - Warsaw : De Gruyter Open, ISSN 2459-5616, ZDB-ID 2935859-0. - Vol. 7.2021, 2, p. 50-60
|
Subject: | customer satisfaction | hotel pricing | hotel star rating | multivariate analysis | principal component analysis | regression analysis | Hotellerie | Hotel industry | Kundenzufriedenheit | Customer satisfaction | Preismanagement | Pricing strategy | Multivariate Analyse | Multivariate analysis | Regressionsanalyse | Regression analysis | Dienstleistungsqualität | Service quality |
Type of publication: | Article |
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Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
Language: | English |
Other identifiers: | 10.2478/crebss-2021-0009 [DOI] |
Classification: | c38 ; L83 - Sports; Gambling; Recreation; Tourism ; Z3 - Tourism Economics ; z32 |
Source: | ECONIS - Online Catalogue of the ZBW |
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