The psychological benefits and costs, and the servicescape components of animal cafés : a study in Japan
Year of publication: |
2023
|
---|---|
Authors: | Bình Nghiêm-Phú ; Dạ-Hương Phạm-Lê |
Published in: |
Services marketing quarterly. - Philadelphia, PA : Routledge, Taylor & Francis Group, ISSN 1533-2977, ZDB-ID 2113057-7. - Vol. 44.2023, 1, p. 16-29
|
Subject: | animal café servicescape | perceived benefits | perceived costs | societal managerial approach | User-generated content | Japan | Konsumentenverhalten | Consumer behaviour | Kosten-Nutzen-Analyse | Cost-benefit analysis |
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