The psychology of customer care : a revolutionary approach
James J. Lynch
| Year of publication: |
1992
|
|---|---|
| Authors: | Lynch, James J. |
| Publisher: |
Basingstoke [u.a.] : Macmillan |
| Subject: | Verbraucherforschung | Psychologie |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | XVI, 274 S. : graph. Darst. |
|---|---|
| Type of publication: | Book / Working Paper |
| Notes: | Bibliography: p268. - Includes index |
| ISBN: | 0-333-55769-7 |
| Source: |
Persistent link: https://www.econbiz.de/10004135065