The quality gurus - Their approaches described and considered
Year of publication: |
1995
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Authors: | Bendell, Tony ; Penson, Roger ; Carr, Samantha |
Published in: |
Managing service quality : MSQ ; an international journal. - Bingley : Emerald, ISSN 0960-4529, ZDB-ID 12163971. - Vol. 5.1995, 6, p. 44-48
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Saved in:
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