The quality of mobile phone services provided by Romanian operators, from consumers' perspective
Year of publication: |
2013
|
---|---|
Authors: | Pleşea, Doru Alexandru ; Sârbu, Roxana ; Kato, Zoltan |
Published in: |
Amfiteatru economic : an economic and business research periodical. - Bucureşti : Ed. ASE, ISSN 1582-9146, ZDB-ID 2566390-2. - Vol. 15.2013, 34, p. 312-326
|
Subject: | mobile telephony services | the quality of services | customer satisfaction | the technical characteristics services | related services | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality | Mobiltelefon | Mobile phone | Mobilkommunikation | Mobile communications | Konsumentenverhalten | Consumer behaviour | Dienstleistungssektor | Service industry | Rumänien | Romania | Telekommunikationssektor | Telecommunications industry |
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