The quality of service : an overall performance assessment for water utilitiess
Year of publication: |
June 2017
|
---|---|
Authors: | Pinto, F. S. ; Costa, A. S. ; Figueira, José Rui ; Marques, Rui Cunha |
Published in: |
Omega : the international journal of management science. - Oxford [u.a.] : Elsevier, ISSN 0305-0483, ZDB-ID 124502-8. - Vol. 69.2017, p. 115-125
|
Subject: | Multicriteria | Decision support systems | Policy analysis | Quality of service | Water supply services | ELECTRE TRI-nC | Management-Informationssystem | Management information system | Wasserversorgung | Water supply | Dienstleistungsqualität | Service quality | Multikriterielle Entscheidungsanalyse | Multi-criteria analysis |
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