The quest for quality improvement : using Six Sigma at Starwood Hotels and Resorts
David M. Pearlman and Harsha Chacko
| Year of publication: |
2012
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|---|---|
| Authors: | Pearlman, David M. ; Chacko, Harsha |
| Published in: |
International journal of hospitality & tourism administration. - Binghamton, NY : Haworth Hospitality Pr., ISSN 1525-6480, ZDB-ID 2028355-6. - Vol. 13.2012, 1, p. 48-66
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| Subject: | Qualitätsmanagement | Quality management | Hotellerie | Hotel industry | Produktqualität | Product quality |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009512701