The quest for service excellence
Year of publication: |
1997
|
---|---|
Authors: | Wood, Steve |
Published in: |
Total quality management. - Abingdon, Oxfordshire : Carfax Publ., ISSN 0954-4127, ZDB-ID 10416997. - Vol. 8.1997, 2-3, p. S328
|
Saved in:
Saved in favorites
Similar items by person
-
EU member Turkey? : Preconditions, consequences and integration alternatives
Quaisser, Wolfgang, (2004)
-
The globalization of retailing: volumes I and II
Wood, Steve, (2009)
-
The Economic Geography of the UK
Wood, Steve, (2012)
- More ...