The Reality of Business Reengineering: Pacific Bell's Centrex Provisioning Process
| Year of publication: |
1996
|
|---|---|
| Authors: | Stoddard, Donna B. ; Jarvenpaa, Sirkka L. ; Littlejohn, Michael |
| Published in: |
California management review : CMR. - Berkeley, Calif. : Haas School of Business, University of California, ISSN 0008-1256, ZDB-ID 2229304. - Vol. 38.1996, 3, p. 57-76
|