The relationship between emergency department wait times and inpatient satisfaction
Year of publication: |
April-June 2017
|
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Authors: | Davenport, Polly J. ; O'Connor, Stephen J. ; Szychowski, Jeffery M. ; Landry, Amy Y. ; Hernandez, S. Robert |
Published in: |
Health marketing quarterly. - Philadelphia, Pa. : Taylor & Francis, ISSN 0735-9683, ZDB-ID 639428-0. - Vol. 34.2017, 2, p. 97-112
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Subject: | Hospital emergency department | hospital inpatient | patient satisfaction | wait time | Gesundheitsversorgung | Health care | Krankenhaus | Hospital | Notaufnahme | Emergency department | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality |
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