The relationship between HR capabilities and quality of patient care : the mediating role of proactive work behaviors
Year of publication: |
July/August 2017
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Authors: | Khatri, Naresh ; Gupta, Vishal ; Varma, Arup |
Published in: |
Human resource management. - Hoboken, NJ : Wiley, ISSN 0090-4848, ZDB-ID 83105-0. - Vol. 56.2017, 4, p. 673-691
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Subject: | dynamic capabilities | HR capabilities | quality of patient care | resource-based theory | Dynamische Kompetenzen | Dynamic capabilities | Ressourcenorientierter Ansatz | Resource-based view | Krankenhaus | Hospital | Qualitätsmanagement | Quality management | Dienstleistungsqualität | Service quality | Patienten | Patients |
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