The relationship between timing of tipping and service effort
Year of publication: |
2007
|
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Authors: | Hsieh, An Tien ; Wu, Der-Huang |
Published in: |
The service industries journal. - Abingdon : Routledge, ISSN 0264-2069, ZDB-ID 722623-8. - Vol. 27.2007, 1/2, p. 1-14
|
Subject: | Dienstleistungsqualität | Service quality | Trinkgeld | Tipping behaviour |
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