The relationships among leadership, goal orientation, and service quality in high-contact service industries: An empirical study
Year of publication: |
2013
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Authors: | Yee, Rachel W.Y. ; Lee, Peter K.C. ; Yeung, Andy C.L. ; Cheng, T.C.E. |
Published in: |
International journal of production economics. - Amsterdam [u.a.] : Elsevier, ISSN 0925-5273, ZDB-ID 10925260. - Vol. 141.2013, 2, p. 452-464
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