The repair of public trust following controllable or uncontrollable organizational failures : a conceptual framework
Year of publication: |
2014
|
---|---|
Authors: | Poppo, Laura ; Schepker, Donald J. |
Published in: |
Public trust in business. - Cambridge : Cambridge University Press, ISBN 1-107-02387-4. - 2014, p. 326-360
|
Subject: | Vertrauen | Confidence | Öffentliche Meinung | Public opinion | Stakeholder | Krisenmanagement | Crisis management |
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