The rise and fall of self-service in Amsterdam trams : user-technology relations in a case of service innovation
Year of publication: |
2009
|
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Authors: | Nahuis, Roel |
Published in: |
Technology analysis & strategic management. - Abingdon, Oxfordshire : Routledge, Taylor & Francis, ISSN 0953-7325, ZDB-ID 32138-2. - Vol. 21.2009, 2, p. 233-247
|
Subject: | Amsterdam | Öffentlicher Nahverkehr | Local public transport | Selbstbedienung | Self-service | Innovationsmanagement | Innovation management | 1965-1975 |
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