The Robotic-Human Service Trilemma : the challenges for well-being within the human service triad
Year of publication: |
2023
|
---|---|
Authors: | Phillips, Chelsea ; Russell-Bennett, Rebekah ; Odekerken-Schröder, Gaby ; Mahr, Dominik ; Letheren, Kate |
Published in: |
Journal of service management. - Bingley : Emerald, ISSN 1757-5826, ZDB-ID 2495133-X. - Vol. 34.2023, 4, p. 770-805
|
Subject: | Challenge | Human service triad | Service robot | Systematic literature review | Trilemma | Well-being |
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